Markhor Food and Spice Refund Policy
At Markhor Food and Spice, we are dedicated to providing you with exceptional flavors and quality in every product. We understand that sometimes things don't go as planned, and we're here to help.
15-Day Return Policy for Damaged Goods
- Eligibility: We offer a 15-day return policy for products that arrive visibly damaged or broken. We ask that you carefully inspect your order upon arrival.
- Notification Period: If you find any damage to the products, you have 15 days from the date of delivery to your home to notify us and initiate a return.
- Refund Process: To start a return, please contact our customer service team with details of the damage and photographic evidence. Once we confirm the damage, we will provide instructions for returning the product.
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Refund Issuance: Upon receiving the returned item and verifying the damage, we will issue a full refund to your original payment method.
Non-Returnable Items
- Used or Opened Products: For health and safety reasons, we cannot accept returns on used or opened bottles.
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Unopened Bottles: To maintain our commitment to quality and safety, we also do not offer refunds for unopened bottles that are not damaged.
Contact Us
Your satisfaction is important to us. If you have any questions or concerns about your order, please do not hesitate to contact our customer service team. We are here to support you and ensure a positive experience with Markhor Food and Spice.
Mission Statement
At Markhor, our mission is to be the premier provider of savory sauces, dry rubs, and marinades for our customers. We are committed to delivering exceptional flavors and enhancing your culinary experiences. We're a 100% American manufactured and packaged product company, and we take great pride in supporting our local community. By choosing Markhor, you're not just selecting a delicious product, but also helping to create more jobs for Americans and contribute to the growth of our economy. Join us on a flavorful journey with Markhor, where quality, taste, and culinary exploration converge to create unforgettable dining experiences.
South Asian Flavors
Our passion is to bring the world's best flavors to your kitchen. We carefully craft savory sauces, dry rubs, and marinades that tantalize your taste buds and transform ordinary meals into extraordinary delights. Our kitchen is a hub of creativity and exploration, where we work with a diverse range of flavors and ingredients from around the world. We have a particular passion for introducing our customers to the rich and vibrant flavors from around the world including South Asia, and our products are carefully curated to capture the essence of these flavors.
Your Food, our Flavors!
Our unique blend of sauces go with just about any type of food that you can imagine.
From spicing up turkey dinner on Thanksgiving, to cooking mouthwatering wings on game day, to enjoying a family BBQ, to taco Tuesdays, we have a sauce for any occasion.